Care model brief
How TwelveCare turns patient-entered signal into timely clinician attention between appointments.
Care coordination between visits
Between visits is where care needs a system.
TwelveCare helps healthcare providers, caregivers, and individuals overcome the burden of mental illness — a calm daily rhythm for patients, and a focused view of risk, adherence, and change for clinicians.
Our mission
Connecting patients, family caregivers, and care providers.
TwelveCare helps clinicians bring better treatment to more people at a lower cost. We help healthcare providers, caregivers, and individuals overcome the burden of mental illness — with solutions that fit seamlessly into daily life and increase the efficacy of treatment.
The care loop
One loop, three roles, no one guessing.
- 1
The patient checks in
Mood, sleep, calm, medication, and notes — a brief daily handoff, not paperwork.
- 2
Signal gains context
Assessments and dose logs add validated context on the right cadence.
- 3
Rules watch quietly
New signal is evaluated continuously; alerts open only when attention is warranted.
- 4
The clinician acts sooner
The patient workspace turns review into action before the next visit.
For individuals
A quiet daily companion that turns how today went into useful signal.
Individuals use a smartphone app that collects the health data that matters. Personalised self-assessments and clinical questionnaires arrive on the right cadence, and the app helps patients identify triggers, early warning signs, and insight into their own illness.
For family caregivers
Support at the right distance — never surveillance.
Family caregivers play a more active role in their relative’s treatment while getting the information they need. Caregivers can rate their relative’s mental-health state and share notes with both the patient and the care providers.
For healthcare providers
See risk, adherence, and change before the next appointment.
The clinical web portal gives providers historical information on each patient — routine self-assessments, questionnaires, illness progression, medication compliance, and record keeping — and notifies clinicians when patients display triggers or warning signs.
Platform
Three surfaces, one shared record.
Patient smartphone app
The daily surface for check-ins, assessments, and self-management.
- Patient self-assessment and check-ins
- Tracks early warning signs
- Tracks medication compliance
- Visualisations and motivating feedback
- Communication with the clinic
Data analysis
Patient-entered signal aggregated into patterns clinicians can act on.
- Historical aggregation of data
- Correlation analysis and pattern recognition
- Illness prediction and forecasting
- Risk assessment
Clinical web portal
The clinician workspace for review, prioritisation, and action.
- Clinical overview and warning-sign identification
- Overview of historical data
- Medication management
- Medical record keeping
- Communication with the patient
Clinical evidence
Evaluated with patients and clinicians, not just demos.
87–93%compliance rate in patient-oriented clinical evaluations
0.06–0.82mean absolute error in mood forecast, on a ±3 mood scale
3 rolesconnected in one care loop — patient, caregiver, clinician
- Self-assessed symptoms show a high correlation with clinical assessments.
- Automatically collected behavioural data correlates with clinical assessments and can serve as a possible biomarker for mental disorders.
- Considered very useful by patients and clinicians, with minimal battery consumption — stable and scalable in technical evaluations.
What users say
“The system is a great tool to treat patients! It provides me with more insights on how a patient is feeling and it supports a much faster intervention.”
— Nurse
“The system helps me to become more aware of the things that affect my condition and it helps me to have a more stable life.”
— Patient
“Now, our conversations are facilitated by the information available in the system. This is especially useful with patients who have a hard time talking about their experiences.”
— Nurse
Journal
Deep notes on care between visits.
Patient summary guide
What belongs in a concise clinical summary: active concerns, latest scores, medications, check-ins, and learning progress.
Rollout checklist
A practical checklist for introducing daily check-ins, assessment routines, medication tracking, and care-team review.
Scarce clinical attention, sent to the right patient sooner.
- Patients sorted by active risk and recent change
- Caregivers see supportive context, not surveillance
- PDF exports summarize the record without admin work